Privacy Policy

At LOVA (“We”, “Us”, “Our”), accessible from www.lova.sg, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by LOVA and how we use it.

This Privacy Policy is applicable to our online activities, and is valid for visitors to our website with regards to the information that they share in LOVA. This policy is not applicable to any information collected offline or via channels other than this website. 

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Any personal information that you are asked to provide, as well as the reason as to why you are asked to provide it, will be made clearly known to you at the point where it is required.

If you contact us directly, we may receive additional information about you based on the information that you provide to us in the contents of your message and/or attachments, at your own discretion.

When you register an Account with us, we may ask for your contact information, including items such as name, address, company address, email address, and contact number.

How we use your information

We use the information we collect in various ways, such as to:

    • Provide, operate, and maintain our website
    • Improve, personalize, and expand our website
    • Understand and analyze how you use our website
    • Develop new products, services, features, and functionality
    • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
    • Send you emails
    • Find and prevent fraud

 

Log Files

LOVA follows a standard procedure of using log files. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. All information collected are not personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. 

Cookies and Web Beacons

Like any other website, LOVA uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third Party Privacy Policies

LOVA’s Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information on their practices, as well as instructions on how to opt-out of certain options. 

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.